All services and products provided through our website, www.elyapirlanta.com address are operated by ELYA DİAMOND KUYUMCULUK DEĞERLİ METAL VE MADENLER İHC. İTH. SAN. VE TİC. LTD. ŞTİ.
As Elya Jewelry, we care about the security of your personal information and data. In this direction, we ensure the confidentiality of the data you share during your shopping, ordering process and membership transactions on our website by fulfilling all technical requirements.
Through various forms or information filling fields in membership transactions or product purchase processes; We collect your information such as address, name and surname, e-mail address, telephone number, company in order to provide you with much better quality service.
The data we have collected is used for campaigns, discounts to benefit more effectively from opportunities, to quickly meet with products that you may demand in line with our interests, to implement our company policies, to ensure customer satisfaction, to obtain the necessary data for our relevant departments and to increase our service standard. By adhering to the principles specified within the scope of the "Distance Sales Contract" we have made with our customers, your data will not be shared with third parties except for mandatory situations and the principles specified in the relevant contract.
In this direction, we would like to give you detailed information about the measures and technical requirements we take within the scope of the services we offer through the text of the "Security Policy".
Security of Credit/Debit Card Information
You can safely use your credit and debit cards in all shopping transactions that you will make through our website. Your credit or debit card information is definitely not stored in our system or in any digital environment shared by our system with third parties during the paying stage of the orders you create through our website.
There are two different situations that you should pay attention to in order to make sure that your security is ensured when shopping on any digital shopping platform. The first of these is the "Lock" sign at the bottom of the browser you connect to the internet when you proceed to the payment stage. This sign indicates that the website is suitable for reliable shopping. Another issue you should pay attention to in digital shopping is the certificate that the platform's website has. This certificate, called Secure Sockets Layer (SSL), indicates that payment transactions are encrypted.
Our website allows you to make your payment transactions with 128 bit SSL certificate. 128 SSL security certificate, ensures that the debit or credit card information that you share during the payment process is encrypted and transmitted to the bank or financial institution. Any information relating to your credit or debit cards will not be stored in our systems or storage devices. Therefore, it is not possible for third parties to access your credit or debit card information when you shop on our website.
Security in Membership Transactions
In the membership transactions that you perform through our website, you are asked to fill in various information. The confidentiality of this information you share is also under the guarantee of Elya Jewelry. As with paying transactions, the information you enter in membership and account creation transactions is encrypted with 128-bit SSL. It is entirely at your discretion to change your membership information or to edit the relevant information. If you wish, you can update your information or make changes by logging in to the system.
Mail Order Credit Card Information Security
Your personal information that you have sent to us by Mail Order method, information about your bank or credit cards are stored in accordance with our privacy principles. Your information which is stored encrypted for 60 days is not shared with any third party. The main purpose of storing your information is to comply with legal requirements in case of any problems with bank payouts in the future. After your information is encrypted and stored for 60 days, it is destroyed in such a way that it cannot be accessed again.
Other Websites and Applications
If deemed appropriate, our company may share links with third-party websites within the scope of advertising and marketing activities. In such cases, our company is not responsible for the security of the relevant websites. All details that we identify and share under the Security Policy cover only our website and are not associated with any coverage with third-party applications or websites.
Exceptional Circumstances
Apart from the procedures specified within the scope of this Security Policy, in some exceptional cases, our company may share your personal information in order to fulfill legal requirements. The situations in question are extremely limited and cover completely legal obligations. The exceptional circumstances in which we may share your personal data are as follows:
- Requesting information within the scope of investigations or investigations carried out by judicial institutions or authorized law enforcement agencies,
- To be obliged to share information according to the rules or provisions determined by laws or regulations,
- Obtaining the necessary data for the implementation of the issues specified within the scope of the Membership Agreement,
- Ensure user safety.
Cookies and Cookie Policy
Our website uses minimal-size files called cookies in order to provide you with a much better quality service and to make the most effective use of the facilities we provide. In accordance with our security and cookie policies, we include cookies on our website by showing a high level of sensitivity to the security and privacy of your personal information. In this respect, we would like to inform you about the measures we take regarding your security and privacy and the cookies used on our website with the "Cookie Policy".
What is a Cookie?
Cookies are minimal files placed on the user's computer through browsers in order for users to access the services offered by websites visited by internet users more efficiently.
Purposes of Use of Cookies
The purposes of using the cookies we use on our website are as follows:
Security
Cookies are used to control possible irregular movements that may occur on our website and to ensure security. These cookies ensure the security of our website, as well as the security of visitors in legal and commercial terms.
Effective Use of the Website
Cookies are used in order to make the most effective use of the possibilities of our website in the purchases you will make through our website, product reviews, account creation process and all kinds of transactions. These cookies match the most accurate service and product with you in accordance with your interests and likes.
Performance
We also use cookies to improve the services provided by our website and our company and to provide you with a higher quality service. Apart from providing data for our management policies, these cookies also play an important role in the development of our systems.
Types of Cookies Used on Our Website
In the digital environment, websites collect information about users through different types of cookies. We would like to inform you about the types of cookies used on our website.
Session Cookies
Session cookies are in the category called temporary cookies. It starts to be used when you log in to our website via your browser. They will then cease to function after you close the browser. The most important function of session cookies is to fulfill the technical requirements during the time you visit our website. Therefore, failure to use these cookies may have consequences such as the inability to fully provide the functionality of the website.
Persistent Cookies
We use persistent cookies in order to provide you the services and products that meet your demands in a much faster and more reliable way. Persistent cookies are types of cookies that continue to be stored even if you close the browser or devices through which you connect to the internet. Persistent cookies remind you of your preferences and at the same time prevent data requests from being requested when logging back into the system after the membership process.
Analytical Cookies
It is a type of cookie used to access basic data such as users logging in to our website, the number of users and user visit times.
Technical Cookies
These are the cookies used to check whether the website is working and to prevent possible technical problems that may occur on the site. It enables the detection of possible technical problems.
Controlling and Deleting Cookies
It is possible to manage the cookies we use on our website in order to provide you with a much higher quality and efficient service in line with your requests. You can delete cookies as desired, change your previous decisions, change browser settings or block them altogether. What you need to do for all these operations is to find the relevant section by switching to the "Settings" section of the browser where you are logged into the internet. You need to follow a different set of processes in each browser. You can find detailed information on how to manage cookies on the official web address of your browser.
